Frequently Asked Questions

HKKO GOLD does have physical shops. We are located in two locations at the moment. We have an online platform as well. However, if you have any question, you can contact our customer service by email, live chat, or phone or visit our location near you.

HKKO GOLD is an independent private company without any government influence. We don't report our sale transactions to anyone.

As soon as you have placed your order, this price will be secured and can no longer change. You will then receive a confirmation email detailing your purchase as well as your locked prices.

We sometimes offer discounts on large orders. Please contact our sales Department at sales@hkkogold.com.

Ghana has tax on capital gain which is 23%. For all other countries, please consult a financial advisor.

HKKO GOLD provides you with a certificate for your tax return (if applicable in your country) but does not perform this transaction for you.

Ghana has tax on capital gain which is 23%. For all other countries, please consult a financial advisor.

Investment gold is VAT free in most countries, including Ghana. Although it depends on the gold's purity. For other precious metals, VAT may apply. Please contact your local customs office for more information.

You can change the currency by clicking on the currency image on the top right of the website.

As the gold and precious metals markets are closed on weekends and holidays, we increase the margin on precious metals products to cover for price fluctuations when the markets reopen.

Ghana has tax on capital gain which is 23%. For all other countries, please consult a financial advisor.

Here is the composition of a product's price: TOTAL PRICE: This is the price you will pay to purchase a product. It is composed of the metal value, the margin, and the VAT (Note: gold is VAT-free in Ghana). METAL VALUE: This is the amount you see in your wallet, what you will receive if you sell this product back to us immediately. HKKO GOLD does not take any commission on the buyback and will pay you the full metal value at the time of your sale. MARGIN: The margin (also called premium) includes the production and operational costs (handling, warehousing, etc.), as well as our reseller's margin. It is the only part of the price taken by HKKO GOLD. VAT (Value Added Tax): In Ghana gold is VAT-free, other precious metals are charged a VAT rate. For each product, you can see these details by clicking on its price.

Our prices are set by the market makers and are based on the London LBMA Gold Price. The Fixing is done at 10:30 and 15:00 (London time). The price quotation is continuous thanks to the market makers, which is why the metal price on our website is updated every 3-5 minutes.

In Ghana, there are no taxes on capital gains. However, investment gold is taken into account in the calculation of the wealth tax. Please check with your local tax authorities for any taxes on precious metals in your country.

The price difference between two products of the same weight come from their margin level. The margin (also called 'premium') is the part of the price covering our costs and reseller's margin, it varies depending on the product’s rarity, craftsmanship, and its associated costs (production, handling, warehousing, etc.). Therefore a cast bar and a Royal HKKO GOLD minted bar of the same weight will have a price difference due to the Lady Fortuna's higher production and craftsmanship costs.